Superfluous Innovations
Allison Arieff posed a terrific question in her NYT Opinion piece. Are we solving all the wrong problems? Are the disruptive innovations aimed at tiny slices of the population? Do we all need an app that will help us pack our suitcase - virtually? Or alert us when baby needs a diaper change?
She worries that new services, apps and products ignore people most in need of a better life - vs. creating solutions for what I would call frivolous frustrations of people who are doing pretty well for themselves.
Here is a link to the article: "Solving All the Wrong Problems" - 7/10/16. http://nyti.ms/29pzdGy
Meanwhile, I am waiting to hear back from Whirlpool about how to dismantle a bully 'Delay Wash' feature on my front loader. A small example of an innovation this customer does not need - what happened to wash, rinse, spin?
Reader Comments